Workplace Responses

Workplace Responses

[Employees, Contractors, Volunteers]

We encourage organisations and institutions to understand the importance of workplace responses in the context of a strategic holistic response to domestic, family and sexualised violence.

The response of the workplace is important  to victims of domestic, family and sexualised violence for many possible reasons including their sense of self, social connections and safety. Importantly, having an income supports economic safety, keepings more options on the table for victims considering their future.

Between 55 and 70 per cent of people experiencing domestic and family violence are in the paid workforce. 

UN Women, 2017, ‘Taking the first step: Workplace responses to domestic and family violence'.

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FRAMEWORK

  1. Reflect on the Futures Framework
  2. Follow the Leadership Roadmap 
  3. Implement the Support Menu (Workplace Focus)

FOUNDATIONS

The Insight Exchange Workplace Responses video is now replaced by the Insight Exchange Foundations (45 mins video) & Foundations Applied (40mins video).

The Insight Exchange Reflections Kit collates the resources featured in the Foundations and Foundations Applied. 

Workplace Responses Resources for Leaders and Managers:

INSIGHTS

Workplaces and EAPs

Insights Paper: Experiences and perceptions of workplace responses to domestic and family violence. 

This report is designed to inform and support the reflections of workplaces and employee assistance program (EAP) providers.

Example excerpts from the Insights Paper:

Key results from the employee survey

  • Approximately half of employees who responded to the survey did not know if their employer had a DFV policy
  • The majority of employees experiencing DFV did not choose to disclose this to their employer 66
  • Of the 34 per cent that did disclose, most disclosed to their manager or a colleague
  • People who disclosed found it difficult to do so
  • Fifty six per cent described the experience of disclosing with negative, mixed or neutral sentiments.

Asked what they’d most like us to influence about workplace responses to DFV, respondents’ top three wishes were for

  1. People in the workplace to be compassionate and non judgmental
  2. Workplaces to provide more, or better, tangible support and
  3. Improved understanding and awareness of domestic and family violence
Insight Exchange Workplace Scenarios Kit Cover

Workplace Scenarios Kit

The Workplace Scenarios Kit is designed to provide practical support to organisations as they assess their existing and potential responses to experiences of domestic and family violence. It complements the Futures Framework and other Insight Exchange materials designed to inform and support responders.

The Kit brings together extracts from lived experience narratives (as a possible proxy for employees) with real world scenarios to reveal what is (and is not) in place in your workplace to support the needs of individual employees who may seek support.

It will guide organisations to establish their essential mechanisms for responding to domestic and family violence through listening, language and policies.

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Workplace Intranet Content Guide

The Workplace Intranet Content Guide is designed to support organisations in their intranet communication about workplace responses to domestic, family and sexualised violence. The guide is not exhaustive or conclusive. It is designed to support reflection and review of what your organisation has in place already, how that might need to be adapted, and what might be missing. Listening mechanisms to hear from people with lived experience will inform how and where further refinements can be made in your workplace responses.

Note: The Workplace Intranet Content Guide is a supporting resource to the Insight Exchange Futures Framework and introduced through the Support Menu and  Reflections Kit.

Workplace Response Resources

Other workplace related resources developed by Insight Exchange are outlined below.

Short Guide: Responding to domestic and family violence during and beyond COVID-19: A guide for workplaces

Workplace Kit: Understanding and responding to employees experiencing domestic and family violence. A Workplace Kit (including the Insights Paper, Follow My Lead and My Safety Kit) was launched on 19th February 2020 with 46 individuals attending from 27 different organisations. Read the feedback comments from attendees at the launch. These materials and more are published below.

Follow My Lead is an awareness raising resource about domestic and family violence for responders.

Follow My Lead - An awareness raising resource about domestic and family violence for responders.

Follow My Lead Aotearoa NZ - Cover Border

Follow My Lead Aotearoa - An awareness raising resource about domestic and whānau violence for responders.

A reflection resource designed to support people who are, or may be, experiencing domestic and family violence.

My Safety Kit - A reflection resource for people who are (or may be) experiencing domestic and family violence.

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My Safety Kit Aotearoa - A reflection resource for people who are (or may be) experiencing domestic and whānau violence.

My Dignity - My body is mine - Cover

My Dignity - My body is mine is an information and reflection resource about sexualised violence.

 

I am I can - Cover

I am. I canwas created to invite reflection about the use of violence (in any form) being a ‘choice’. 

 

There are many great resources available to support workplaces as responders to domestic and family violence, some of which are listed in the Support Menu

Employee Assistance Program Responses

The readiness and quality of Employee Assistance Program responses to domestic and family violence matter. Every EAP. Any workplace.

Employee assistance programs (EAPs) as workplaces and as supports to workplaces, are already knowingly or unknowingly responding to victims of domestic, family and sexualised violence. People who are experiencing violence and abuse may be in the EAP workplace or in the supported workplace, and are anticipating, observing and assessing the quality of responses. 

There are many great resources available to support people and organisations responding to domestic and family violence. The Insight Exchange Futures Framework and Foundations & Foundations Applied have been designed to complement good work already available or in place.

These resources offer EAPs insights and resources to take up from today, without delays.

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The resources listed under workplace responses (above) all have applicability for EAP responders.

Other useful resources may include: Guide to Selecting a Counsellor (2nd edition to be released 2022)

FRAMEWORK

  1. Reflect on the Futures Framework
  2. Follow the Leadership Roadmap 
  3. Implement the Support Menu (Workplace Focus)

FOUNDATIONS

The Insight Exchange EAP Responses video is now replaced by the Insight Exchange Foundations (45 mins video) & Foundations Applied (40mins video).

The Insight Exchange Reflections Kit collates the resources featured in the Foundations and Foundations Applied. 

About the network of workplaces and EAPs

The network of workplaces and employee assistance programs (EAPs) was an informal, national network facilitated by Insight Exchange, through 2019/20. Participating organisations shared a commitment to improving awareness of and responses to domestic and family violence in Australia.

Participants in the network were interested in exploring the following challenges in responding to domestic and family violence (DFV):

  • Understanding scope and duty of care of organisations; what role does the workplace and EAP play in responding to an individual experiencing DFV? What role could/should each of these play?
  • Improving how organisations and EAPs support, not just what is offered in support of, people experiencing DFV.
  • First-responder support - identifying and providing support for workplace managers and EAP practitioners responding to people experiencing DFV.
  • Responding to people who use violence – how do organisations and EAPs respond to and support people using violence?
  • Managing complexity including: privacy and confidentiality; understanding where organisations, and individuals within them, fit in the broader ecosystem; and negotiating EAP contracts.

Participants included: Access EAP, AGL Energy, Assure Programs, Commonwealth Bank, Converge International, CSIRO, Employee Assistance Professionals Association Australasia, QBE, PwC, Sydney Water, Tabcorp.

The Workplace Insights Paper hosts some reflection questions for workplaces and for EAPs.

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