INDUSTRY LAB

Every industry has a role to play in responding to domestic, family and sexualised violence. Every response matters, and therefore the understanding of every industry matters.

Every industry can make a meaningful difference through their workplace responses and customer/client responses supporting thousands of employees and community members who may need access to information and to support. Informed by lived-experience insights, each industry can refine and evolve how they uplift ecosystem responses.

We invite each industry to explore our Futures Framework participate in the Responders Lab, and to be listening to the lived experience insights published through Insight Exchange. We invite industries to be exploring, using and sharing the materials that support learning about and responding to violence and abuse.

On this Industry Lab page you can read about our support to specific industry areas - Hotels, Libraries, Clubs, Employee Assistance Programs.

Explore more about Engagement in the Insight Exchange Engagement Report (end FY22/23) & Engagement Report (end FY23/24).

Hotels Lab

The Hotels Lab is about understanding hotels as an important part of the ecosystem of responses to domestic, family and sexualised violence. The Hotels Lab makes use of the free (donated) insights and materials in Insight Exchange. These can be used to build on Hotels understanding of and responses to violence and abuse.

We invite Hotel Associations, Hotel Groups and Independent Hotels to explore:

(A) Hotel team are social responders.

(B) Hotels are places and spaces.

Libraries Lab

What value do libraries hold now? And what possibilities do they hold in our futures? Let's decide today - when it comes to responding to domestic, family and sexualised violence, the responses of Libraries matter.

The Libraries Lab is about understanding libraries as an important part of the ecosystem of responses to domestic, family and sexualised violence. The Libraries Lab makes use of the free (donated) insights and materials in Insight Exchange. These can be used to build on libraries understanding of and responses to violence and abuse.

Here in the Libraries Lab you can explore:

(A) Librarians are social responders.
(B) Libraries are places and spaces.
(C) Libraries hold personal and cultural memory.

Clubs Industry

Clubs are a connection point for many individuals and communities across Australia. The 2015 National Clubs Census estimated there are over 6,000 clubs in Australia, and more than 13m members, and 300m+ visits annually. The clubs industry has a significant role to play in responding to domestic, family and sexualised violence. The readiness and quality of Club responses to violence and abuse matter. Every Club. Any community.

One of our initiatives has been to proactively make information and reflection resources available to the Clubs industry. Drawing from extensive Clubs Industry experience, Arely Carrion has been instrumental in leading the following initiatives from Insight Exchange.

Nov 2021 – Oct 2022 12M sabbatical to immerse full-time in and share from Insight Exchange. In the 12-month role we have met with 48 clubs representing a combined total of 113 venues, 9575 staff, and 1,939,220 members*. (*some members may be members at more than one club).
Nov 2022 - Jun 2024 sharing Insight Exchange materials within the Clubs Industry. In this period Insight Exchange established and supported a small network of Clubs Industry employees to build on understanding of and responses to domestic, family and sexualised violence.

Employee Assistance Programs (EAPs)

2021 - 2022 - A shared understanding is vital for coherent and reliable responses. The intersection of workplaces and EAPs is important as workplaces rely on EAPS to be informed and ready to respond as part of the response menu offered to employees. We supported a subset of EAPs in Australia and New Zealand in the following ways:

Facilitating EAP Masterclasses
No Hidden Door - EAP Industry data & Guidance: Website content and functions
No Hidden Door - EAP customised reports per EAP
Boxset of Insight Exchange resources per EAP Provider
Facilitating a set of 3 EAP reflective practice sessions
Speaking at the Employee Assistance Professional Association of Australasia (EAPAA) Virtual Wellness Day Aug 2022 & Annual Conference Nov 2022

2023 - In 2023 EAP individuals, teams and providers were invited to view the Foundations module. Read the reviews here: Foundations and Foundations Applied