About

About Insight Exchange

Insight Exchange centres on the expertise of people with lived experiences of domestic and family violence and gives voice to these experiences. It is designed to inform and strengthen social, service and systemic responses to domestic and family violence.

The Insight component invites people with lived experiences of domestic and family violence to share their experience through a safe and ethical process that affirms agency and upholds dignity.

The Exchange component shares a person’s insights in a de-identified way with individuals, communities and organisations. More accurate insights can better inform our awareness, responsibility, and how we all respond to domestic and family violence.


Below is a list of the four interdependent components of Insight Exchange.

Through Insight Exchange I have the opportunity to share my lived experience of domestic and family violence in an accurate way through a safe, ethical and supported process.

Insight Exchange shares my lived experience, highlighting my responses and resistance to violence and where ‘social responses’ were helpful, unhelpful or harmful.

Through Insight Exchange we (all) have the opportunity to gain a more accurate understanding of lived experience of domestic and family violence and the role we play as social responders.

Through Insight Exchange we (all) have the opportunity to strengthen our responses to domestic and family violence as individuals, communities and organisations.

Are you looking for help, support or information about domestic and family violence?

Insight Exchange provides information and reflection support to people who are experiencing domestic and family violence, and to people who are responding (formally and informally) in any community, service or system. 

Explore the INSIGHT component:

Insight Exchange provides information and reflection support to people who are experiencing domestic and family violence.

The insights are grouped into projects or initiatives. These include published lived experience insights and resources for people who may be experiencing domestic and family violence. These insights and resources are freely available to any individual in any community.

Explore the EXCHANGE component:

Insight Exchange provides domestic and family violence information and support to people who are responding (formally and informally) in any community, service or system.

The Exchange component is grouped into projects and initiatives. These include published insight-informed resources for responders and are freely available to any responder.

Explore Insight Exchange RESOURCES:

Insight Exchange resources - including public events, publications, animations and videos - are designed to be free for anyone to ensure cost is no barrier to access.

Our resources are freely available however we ask that you follow and adhere to the guidance on Using Insight Exchange.

Why Insight Exchange is important

Listening to the voices of people with lived experience of domestic and family violence is essential to informing social, service and system improvements in how we respond to people experiencing, and people using violence, and our collective efforts towards prevention. Read here about our listening compass.

Creating opportunities for people’s voices to be heard is a responsibility that rests with us all.  Existing avenues for listening to voices of lived experience hold tremendous value, however few directly seek out, explore and give voice to people’s resistance and responses to violence.  Insight Exchange is designed to foreground this focus, and our hope is that by hosting the insights on the Insight Exchange platform, the insights can be used to further inform prevention and improved social, service and system responses.

Launched in November 2017, Insight Exchange was designed by Domestic Violence Service Management (DVSM), in collaboration with Dr Linda Coates and Dr Allan Wade from Centre for Response-Based Practice Canada. Read and share the About Insight Exchange Flyer


PARTICIPATE | To find out more about participating in Insight Exchange visit the Participate page.

STRATEGY AND ENGAGEMENT | Read more about the Insight Exchange Strategic Plan and Engagement Report here

IDEAS APPLIED | Read examples of the Insight Exchange Ideas Applied.

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