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About Insight Exchange

Insight Exchange centres on the expertise of people with lived experiences of domestic, family and sexualised violence and gives voice to these experiences. It is designed to inform and strengthen social, service and systemic response.  Below is a description of the four interdependent components of Insight Exchange.

Insight Exchange provides free (donated) information, insights and reflection materials to people in any community, service or system.

About Insight Exchange GIF


The 'Insight' component invites people with lived experiences of domestic, family and sexualised violence to share their experience through a safe and ethical process that affirms agency and upholds dignity.

My lived experience: Through Insight Exchange I have the opportunity to share my lived experience of domestic and family violence in an accurate way through a safe, ethical and supported process.

My insights shared: Insight Exchange shares my lived experience, highlighting my responses and resistance to violence and where ‘social responses’ were helpful, unhelpful or harmful.


The 'Exchange' component shares a person’s insights in a de-identified way with individuals, communities and organisations. More accurate insights can better inform our awareness, responsibility, and how we all respond to domestic, family and sexualised violence.

Our social responsibility: Through Insight Exchange we (all) have the opportunity to gain a more accurate understanding of lived experience of domestic and family violence and the role we play as social responders.

Our social action: Through Insight Exchange we (all) have the opportunity to strengthen our responses to domestic and family violence as individuals, communities and organisations.

Meet the team

Meet the Insight Exchange team.

Contact the Insight Exchange team by using Contact Us.


This Insight Exchange Strategic Framework sets the vision, purpose, scope, inputs, outputs, outcomes and accountabilities for the Insight Exchange work.


The Engagement Report is collated and published to share the development and evolution of Insight Exchange with all readers.


When new information, initiatives or insights are available these will be introduced through the Insight Exchange updates.

Using Insight Exchange

Explore the guidance about Using Insight Exchange.

Browse the insights and materials

Listening - Listening to lived experience insights is essential. The insights include victims’ experiences of, responses to, and resistance against violence and abuse. 

Exploring - Individually and collectively, we can listen to and be led by victim-survivors’ insights and experiences of violence and abuse.

Responding - Our response to listening to lived expertise is what makes the difference – socially and systemically.

Learning - Individually and collectively we can build on our understanding to inform our responses to domestic, family and sexualised violence.

Participating - There are several ways you can participate in Insight Exchange at your lead. 

All people, families and communities are worthy of dignity, respect and safety.

We acknowledge the Traditional Custodians of the land on which our work and services operate and pay our respects to Elders past and present. We acknowledge that the sovereignty of this land was never ceded. Always was, always will be Aboriginal land. We extend this respect to all First Nations peoples across the country and the world. We acknowledge and stand against the widespread racist and sexist attitudes that embolden perpetrators of violence and abuse to target Aboriginal women, children and communities. We acknowledge and remember all first nations people in Australia and across the world, who are disproportionality subjected to state oppression, racism, colonialism and interpersonal violence including extreme physical violence resulting in harm, injury, disability or death. We also acknowledge First Nations peoples ongoing responses and resistance to colonisation and racism. We acknowledge and remember missing and murdered First Nations women and children.

“All people have the right to live and grow in healthy and safe homes and communities, free from the threat of violence, abuse and discrimination.”

Wiyi Yani U Thangani (Women’s Voices): Securing Our Rights, Securing Our Future Report, Australian Human Rights Commission 2020 p 131 Retrieved from: Australian Human Rights Commission: http://www.humanrights.gov.au/about/publications/.

Insight Exchange is an initiative of Domestic Violence Service Management (DVSM) a registered charity (ABN 26 165 400 635). Insight Exchange has been sustained through the generous donations of individuals for the benefit of many. Donations to the work of Insight Exchange are tax deductible and can be made directly. To make a direct payment simply reach out to the Insight Exchange team or us the Insight Exchange Contact Us page.

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