Insight Exchange resources are designed to be free for anyone to ensure cost is no barrier to access.

Our resources are free (donated) however we ask that you follow and adhere to the guidance on Using Insight Exchange.

In this section you will find:

  • Introductory Modules videos designed for Any Responder, Clubs Industry, Fitness Industry, Hotel Industry and Security Industry.
  • Foundations and Foundations Applied videos designed to build on your understanding of and responses to domestic, family and sexualised violence.
  • Reflections Kit – is a resource collating an outline of the Insight Exchange resources featured in the Futures Framework suite and Foundations and Foundations Applied videos.
  • Quality Response Continuum - The quality response continuum is a tool designed to support critical reflection about the quality of our responses. View the Quality Response Continuum animation. Explore and add to the library of examples.
  • Español - Resources developed in Spanish are hosted across the website and as a distinct set on this page.
  • Short Guides - Short guides on 'where to start' developed for Local Government and Member Organisations. Page also includes an archive of short guides for during and beyond the Covid-19 pandemic.
  • Small Business- Starter Kit – A free (donated) Small Business Starter Kit is designed to support your foundational understanding about domestic, family and sexualised violence and the meaningful difference you can make as a small business to your employees and customers.
  • Animations - short animations have been developed to introduce Insight Exchange resources.
  • Publications – including booklets, resource kits, tools and other material produced by Insight Exchange (and collaborators). 
  • Creating Conversations - an event series designed to bring people together with the understanding that domestic and family violence is a ‘shared social issue’.
  • Videos of Insight Exchange events including Creating Conversations events and masterclasses featuring Dr Linda Coates and Dr Allan Wade from the Centre for Response-Based Practice, Canada. 
  • Scenarios - developed by (i) organisations engaging with Insight Exchange and the ideas of response-based practice, or (ii) organisations (local and international) who are also working to understand, apply and share practices informed by response-based practice.
  • Posters and Cards - designed to share access to Insight Exchange resources and freely available for any organisation or institution to use in the workplace, with clients/customers and in community. 

Supporting information

QR Codes

Insight Exchange uses static QR Codes to support quick access to our website and resources.

  • We always describe what the QR code opens.
  • We use only static QR Codes to eliminate the collection of identifying user data.
  • Every webpage has a sticky quick-exit button.
  • We do not use QR Codes to other websites.


“Women and children are overwhelmingly the victims of DFV and those who use violence are overwhelmingly male. DFV can be perpetrated by a partner, family member, carer, house mate, boyfriend or girlfriend. Women also commit DFV against men, as do same-sex partners (DVNSW, 2018).  DFV is also committed by and committed against people who identify as transgender, non-binary, intersex and gender-diverse.” (Excerpt from the DFV Definition on Insight Exchange)

Our Insight Exchange resources avoid assumed use of pronouns to widen the inclusion, responsiveness and usefulness of these ideas to anyone experiencing control, abuse and violence. Pronouns are used at times within quotes or examples provided to us by participants to represent their lived experience.


Throughout our resources we use the word:

  • ‘Victim’ to refer to a person who is being or has been deliberately harmed, not as an identity term. Some people prefer to use other terms, including the term ‘survivor’ however we are cautious about assuming to use this word because not everyone can speak in past tense as having survived violence and their experiences are current and have no clear ending. For clarity and consistency we keep to the term victim for reasons explained.
  • ‘Perpetrator’ to refer to a person who is deliberately harming or has harmed others, not as an identity term.
  • ‘Violence’ is used to encompass a range of oppressive, abusive, controlling, undermining and overpowering behaviours.
  • ‘Sexualised violence’ is used instead of ‘sexual violence’ or ‘sexual assault/abuse’ (unless using a quote) because the behaviours these terms refer to are a form of ‘violence and abuse’ not a form of ‘sex’. Our intention is to draw attention to the violence and abuse without the use of the mutualising term ‘sexual or sex’.
  • ‘Resistance to violence’ is used to describe and acknowledge the myriad ways victims of violence try to create safety and uphold their dignity while being oppressed, assaulted, or abused.
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